At Newham Travel, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our services. By using our services, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, date of birth, passport details, and other relevant identification data.
• Booking and Travel Information: Travel itineraries, destination preferences, booking history, and special requests.
• Payment Information: Credit card details, billing addresses, and other payment-related information.
• Communication Data: Emails, messages, and other forms of communication you have with our team.
• Technical Data: IP address, browser type, device information, and cookies collected through our website.

2. How We Use Your Information

The personal information we collect may be used for the following purposes:

• Booking and Service Management: To process and manage your travel bookings, including flights, accommodation, and activities.
• Customer Support: To provide assistance, respond to enquiries, and address any issues related to your travel plans.
• Personalisation: To offer tailored recommendations, customised itineraries, and special offers based on your travel preferences.
• Marketing: To send you promotional emails, newsletters, and exclusive offers. You can opt out of receiving marketing communications at any time.
• Payment Processing: To handle payments and issue invoices for travel services.
• Compliance and Legal Requirements: To comply with applicable laws, regulations, and industry standards.

3. How We Protect Your Information

We take the security of your personal data seriously. We implement a variety of measures, including:

• Encryption: We use encryption technologies to protect sensitive data, such as payment information.
• Access Control: Only authorised personnel have access to your personal information, and they are trained to handle data responsibly.
• Secure Storage: We store personal data on secure servers and use industry-standard security protocols to safeguard your information.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

• Service Providers: We work with third-party suppliers, such as airlines, hotels, and tour operators, to fulfil your travel bookings. These suppliers only receive the necessary information to provide their services.
• Legal Requirements: We may disclose your information when required by law, legal processes, or government authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new entity.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and request corrections if needed.
• Data Deletion: You can request the deletion of your personal data unless we are required by law to retain it.
• Marketing Preferences: You can opt out of marketing communications at any time by following the unsubscribe link in our emails.
• Data Portability: You can request a copy of your data in a structured format that is easy to read.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and provide personalised content. You can manage your cookie preferences through your browser settings. By using our website, you agree to the use of cookies as outlined in our Cookie Policy.

7. International Data Transfers

As a global travel agency, we may transfer your data to countries outside your home country to provide our services. We take steps to ensure that your data is treated securely, in accordance with applicable privacy laws.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your data.

By using the services of Newham Travel, you acknowledge that you have read and understood this Privacy Policy. We are committed to protecting your privacy and ensuring your travel experience with us is secure and enjoyable.